Your Privacy Matters

Privacy Policy

How Car Parts Marketplace collects, uses, shares, and protects your information.

Privacy Policy Hero

At Car Parts Marketplace, trust is important at every stage of a transaction. This Privacy Policy explains what information we collect when you browse the marketplace, create an account, buy or sell a car part, make a payment, receive a payout, contact support, or raise a dispute.

It also explains how we use your information, when it may be shared, how long it may be retained, and the choices available to you.

By accessing or using Car Parts Marketplace, you acknowledge the practices described in this Privacy Policy.

Privacy at a Glance

A simple overview of how we handle marketplace information.

Information We Collect

We collect information needed to provide accounts, product listings, orders, shipping, payments, payouts, support, and dispute services.

Why We Use It

We use information to operate the marketplace, complete transactions, prevent misuse, improve services, communicate with users, and meet legal obligations.

When We Share It

Information may be shared with buyers, sellers, payment providers, shipping companies, Shopify, service providers, or authorities when necessary.

Your Choices

Depending on your location, you may request access, correction, deletion, or a copy of certain personal information and manage marketing or cookie preferences.

Information We Collect

The information we collect depends on how you use the marketplace.

Account and Contact Information

When you create or update an account, we may collect:

  • Full name
  • Email address
  • Telephone number
  • Password and authentication details
  • Profile image
  • Billing and shipping addresses
  • Account role, such as buyer or seller
  • Communication and notification preferences

Users who operate as both buyers and sellers may use the same account while switching between marketplace roles.

Seller and Business Information

When you register or operate as a seller, we may collect:

  • Business or shop name
  • Business description
  • Business address
  • Pickup and shipping addresses
  • Seller verification information
  • Tax or identification information, where required
  • Bank account holder name
  • Bank name, account information, and routing information
  • Stripe connected-account or payout references
  • Product, inventory, order, and payout records

Seller verification and payout information is used to confirm that a seller can receive funds and to support payment reconciliation. Sensitive bank information should not appear in public profiles or system logs.

Product and Vehicle Information

When users browse, search, list, or purchase parts, we may collect:

  • Product names, descriptions, categories, prices, and SKUs
  • Product images
  • Stock and availability information
  • Vehicle make, model, year, trim, engine, or compatibility details
  • Saved searches, viewed products, carts, and purchase selections

Vehicle information is used to improve part discovery and compatibility-related searches. It should not normally identify a person on its own, but it may become personal information when connected to an account or transaction.

Order and Delivery Information

When an order is created or managed, we may collect:

  • Order number
  • Products and quantities purchased
  • Buyer and seller information
  • Product prices, taxes, fees, shipping costs, and totals
  • Shipping and delivery addresses
  • Order, fulfillment, and delivery status
  • Carrier and tracking information
  • Cancellation, return, and refund details
  • Order-related messages and support history

The buyer portal is designed to display order history, seller details, shipping information, delivery progress,